Return & Refund Policy
At Wear Your Jewellery, customer satisfaction is our top priority. While our products are generally non-returnable, we understand that issues may arise. We accept returns or replacements only under the following conditions:
Eligible Return Cases:
- Damaged Item – The product was received in a broken or visibly damaged condition.
- Wrong Product Received – You received a product different from what you ordered.
- Missing Items – Part of your order is missing.
Not Eligible for Return:
- Change of mind
- Size/fit issues (please check product descriptions carefully)
- Product used or tampered with after delivery
Return Process:
- Contact us within 24 hours of delivery with photos/video proof of the issue.
- Our team will verify the claim and arrange a return pickup (if applicable).
- Once verified, we’ll issue a replacement or refund, depending on product availability.
Refund Timeline:
- Refunds (if applicable) will be processed to your original payment method within 7-10 business days.
For any return or refund queries, please contact us on customercare@wearyourjewellery.com with your order ID.