Privacy Policy

Privacy Policy
Last updated: 04-10-2025

Welcome to Wear Your Jewellery (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (wearyourjewellery.com), mobile or web apps, or communicate with us (email, SMS, WhatsApp).

1. Information We Collect

We collect the following categories of personal data:

  • Contact & identification information: Name, email address, phone number, shipping/billing address.
  • Order & transaction data: Order details, payment method (excluding full card data), billing address, transaction ID.
  • Usage & device data: IP address, browser type, device identifiers, pages viewed, time stamps, referring URLs, user interactions.
  • Cookies & tracking technologies: Cookies, pixels, local storage, and similar tools to understand preferences, site performance, and marketing.
  • Communications data: Messages, attachments, support requests, and marketing preferences (email/SMS/WhatsApp).

We do not store sensitive payment details such as full credit card numbers, CVV, or UPI PINs.

2. How We Collect Information

We collect data via:

  • Direct interaction: When you place orders, contact support, fill forms, or subscribe to newsletters.
  • Automated means: Using cookies, web beacons, and tracking scripts as you browse the website.
  • Third parties / service providers: From payment gateways, courier/tracking services, analytics, hosting providers, advertising partners, and communication platforms.

3. Purpose & Legal Basis for Use

We use your personal data to:

  • Process your orders, payments, and fulfill deliveries.
  • Send you order updates, invoices, shipping & tracking messages.
  • Respond to your support queries and manage returns/refunds.
  • Personalise your experience, show relevant content, and suggest products.
  • Send promotional messages if you opt in (with option to unsubscribe).
  • Analyze site usage, monitor performance, detect fraud or abuse, and improve our services.
  • Comply with legal obligations, accounting, audits, or lawful requests.

Where required by applicable law, we process your data based on your consent, contract, or our legitimate interest, while respecting your rights.

4. Data Sharing & Disclosure

We may share your information with:

  • Service providers & processors: Payment gateways, hosting/IT providers, email/SMS/WhatsApp platforms, analytics & advertising vendors, logistics/courier services. These parties may only use data to provide agreed services and are contractually bound to confidentiality.
  • Legal & regulatory authorities: When required by law or to protect rights, safety, or property (including responding to subpoenas, court orders, or investigations).
  • Business transfers: In case of merger, acquisition, or sale of company assets, your information may be part of the transferred assets (with assurances on data protection).

5. Data Retention & Storage

We keep your personal data only as long as necessary for the purposes described and to comply with legal, tax, or accounting obligations.
Once no longer needed, we securely delete or anonymize your data.

6. Your Rights & Choices

Depending on your jurisdiction, you may have these rights:

  • Access / obtain a copy of your personal data.
  • Correct / update inaccurate or outdated data.
  • Delete your data (unless we legally need to retain certain records).
  • Restrict or object to certain processing (e.g., marketing).
  • Withdraw consent (for data processing based on consent).
  • Portability: request your data in a structured, machine-readable format.

To exercise these rights, contact us at:
Email: customercare@wearyourjewellery.com
Phone / WhatsApp: +91 93729 48201

We may require identity verification before processing your request. We aim to respond within 30 days.

7. Cookies & Tracking Tools

We use cookies and similar technologies for:

  • Essential site functions and security
  • Analytics and performance measurement
  • Personalization and remembering preferences
  • Marketing and advertising (if consent is given)

You have control over cookies via your browser settings. However, disabling certain cookies may affect site functionality or user experience. We provide a cookie banner or option at first visit for consent where required by law.

8. Security Measures

We maintain administrative, technical, and physical safeguards to protect data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure — use at your own risk.

9. International Transfers

If your data is transferred outside your country (e.g. to a hosting provider or analytics vendor abroad), we ensure that appropriate data protection safeguards (such as contractual clauses) are in place.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through in-site notices or email. The “Last updated” date will reflect when modifications occur.

11. Contact & Privacy Inquiries

If you have questions, requests, or complaints regarding your personal data or this policy, contact: